What are we?
We specialise in providing quality care for adults in their homes. If you need some help with personal care, assistance getting things done or even support with meals please do get in touch with us. We cant wait to meet you.
Our company is dedicated to quality
You’re safe with us. We’re regulated by the Care Quality Commission and quality is at the heart of our organization.
- We have clear policies and guidelines that keep both you and our carers safe.
- The suitability is balanced with the care user and the Care worker. Just talk to us if you want to change your care worker. we will find a solution.
- No hidden fees – these are no admin, joining, or usage charges. You will be charged for the time and services rendered.
- Personalized Care plans – have a plan! We will recommend what is best for you such as daily visits, meal preparation, and hygiene support.
- On-Call Service – we offer an ‘on-call’ service to deal with issues that arise at any time.
Our talented care teams are handpicked and trained to the highest standard.
- We only hire qualified and vetted professionals for Excellence Healthcare Services, and we do rigorous police checks to make sure they’re the best.
- We invest significantly in our training programs. Freshmen get comprehensive induction training and we keep their skills up to date with regular refreshers that go well beyond what the law requires.
- Clear career path – we value our employees and treat them accordingly; we provide them with a clear career path that promotes loyalty.
Our Staff
3sixtyfivecare’s staff is a carefully selected group of professionals. Their rigorous vetting procedure ensures that all caregivers given to you have been thoroughly screened. We start by conducting a formal interview followed by professional and personal reference verification, a Disclosure and Barring Service check, and a formal reference check. If the new caregiver doesn’t already possess adequate training or certification, we coordinate with others in the field to help bridge the gap. The local government and non-profit organizations can also provide invaluable assistance when it comes to caring for older adults in their homes.
Our Vision
We’re aiming to be the most trusted home care provider in our service area, and we hope to rank among the top 5 for customer satisfaction ratings within 10 years of establishing our business.
Our Mission
Our mission is to provide exceptional health care with a personalized touch.
Our values
- When we’re working with a client, our goal is to be completely honest and transparent. We’ll always do what’s best for everyone involved, as long as it doesn’t contradict the ethical code of our company.
- You’ll also receive 24/7 customer support directly from the team.
- With our tailored care and experience, we provide your business with high-quality services.
- We strive to build dignified and respectful relationships with our clients, colleagues, and the people we meet.
- We are proud to offer a service that is both artist-friendly and customer-service-oriented.
Why Choose Us
We provide full domiciliary care and we’re always there for you.
You don’t need to worry about your loved ones’ needs anymore. Simply set up a care plan today, and let us handle the rest. 3sixtyfivecare Team is always there for you and your family:
- Comprehensive service – our team of experts will ease the transition while providing you with all the support you need.
- Expertise – We have Care workers with different skill sets. If you need another skill set, talk to us and we’ll find a Care worker for you.
- Flexible care – because your circumstances can change, our care is personalized and flexible. We can call on our talented and experienced carers to support you.
- On-Call Service: We offer an ‘on-call’ service to deal with any issues that arise outside of regular office hours.
Continuity of Care
We’re a care agency with a dedicated and professional care team, which means you will experience continuity when it comes to your care.
At 3sixtyfivecare, we’re dedicated to giving our caregivers the support they need so they don’t worry about asking for help. With 24/7 phone and live chat support, you never have to feel alone.
We value our staff and work hard to provide a supportive and engaging work environment.
Matched to your needs – we carefully match your carer to yours, so you can focus on the work that matters.
Dynamic, accountable care – Whether you face temporary or long-term challenges in your life, our managers will work with your family to find the right care solution.
Contact Us to find out more
A member of our team can visit you to carry out a full assessment of your care needs- helping us to create a dedicated care plan designed to fulfil your unique requirements.